Frequently Asked Questions

What to know about wearing, collecting, and authenticity.

ZippyBack™ is manufactured under licence from the NHL Alumni Association (NHLAA).

Product Basics

ZippyBack™ is a limited-edition, snap-on wearable collectible designed to attach to the back, side, or visor of a baseball-style cap. Each release celebrates hockey icons through player-first designs and collector-grade details.

The Rafters Series honors players whose careers earned them lasting recognition and respect — players whose names belong “in the rafters” in the hearts of fans. It represents hockey legacy, greatness, and history.

ZippyBack™ is a true collectible designed to be worn. Each piece is produced in limited quantities, individually serialized, and permanently retired once sold out.

Every ZippyBack™ features a unique, laser-engraved serial number. No two ZippyBack™ collectibles share the same serial number, and once issued, a serial number is never duplicated or reissued.

A player’s name and number may appear in future releases, but never in the same colorway or edition. Each design remains distinct and collectible.

ZippyBack™s are licensed for player name and number only. Team names and logos are not used. Colorways are era-inspired to evoke moments from a player’s career, not to replicate official team jerseys.

Fit & Use

ZippyBack™ uses a patent-pending snap-on design that securely attaches to most baseball-style caps and can be repositioned or removed when desired with care.

ZippyBack™ is designed to snap securely onto caps. As a limited-edition collectible, we recommend handling it with care when attaching or removing it. Minor contact with the plastic back tab of a cap is normal.

Use this text to answer questions in as much detail as possible for your customers.

Use this text to answer questions in as much detail as possible for your customers.

ZippyBack™ is built to last, but it is also a collector's item. Like any collectible, careful handling helps preserve its condition and long-term value.

Collectibility & Authenticity

Yes. Rafter Achievers Series 1 is available individually or as a complete nine-player boxed set.

Once a series or specific edition sells out, it is permanently retired. That exact collectible will never be reproduced.

Absolutely. ZippyBack™ is designed for hockey fans, collectors, and gift-givers looking for something meaningful, limited, and unique.

Authenticity is confirmed by the permanent laser-engraved serial number on each ZippyBack™, verifying it as an original within its series, and this can be confirmed through the ZippyBack™ authenticator.

Licensing & Approval

Yes. ZippyBack™ is officially licensed by the NHL Alumni Association, allowing the use of featured players’ names and numbers.

Shipping & Warranty

ZippyBack™ is currently available in Canada only.

ZippyBack™ is a limited-edition collectible, not a mass-produced accessory. For this reason, it does not include a standard warranty.

We encourage collectors to handle their ZippyBack™ with care when attaching or removing it.

If you ever have a concern, please contact us — we’re always happy to help review the situation.

Where appropriate, a replacement may be offered with a $9.50 handling and postage fee, subject to availability, within 14 days of purchase.

Support

If you have a question that isn’t covered above, please contact our support team at support@zippybrands.com.